Frequently Asked Questions
What services does TWQ Landscaping provide?
We provide commercial landscape maintenance, irrigation system installation and repair, ISA certified tree care (trimming, removal, risk assessments, palm care), landscape design and renovation, fertilization and weed control, and storm cleanup services. All services are tailored for HOAs, condominiums, and commercial properties.
What areas does TWQ Landscaping serve?
We serve commercial and HOA properties throughout Broward County, Palm Beach County, Miami-Dade County (north of Miami International Airport), and Naples in Collier County. Our crews run daily routes across all three tri-county regions from our base in Davie, FL.
Is TWQ Landscaping licensed and insured?
Yes. Chartergrove LLC DBA TWQ Landscaping is fully licensed and insured in Florida. We hold Florida Irrigation Contractor License SCC131153309, and our team includes an ISA Certified Arborist (credential NY-6948A) with TRAQ qualification. We carry general liability and workers' compensation insurance and provide certificates upon request.
How does pricing work? Are there hidden fees?
We provide detailed, itemized proposals before any work begins. Our maintenance contracts include a clear scope of services and a predictable monthly fee. Any work outside the contract scope — such as storm cleanup or additional planting — is quoted separately and approved by you before we proceed. No surprises.
Do you handle emergency tree services after storms?
Yes. We provide 24/7 emergency response for storm-damaged, fallen, or hazardous trees that threaten structures, roads, or power lines. Our ISA Certified Arborist assesses the situation and our crews are equipped for safe, rapid removal. Contact us immediately at (954) 583-4752 for emergency service.
What is the onboarding process for a new HOA or commercial property?
We start with a complimentary site walk-through to assess your property's current condition, landscape needs, and any immediate concerns. From there, we prepare a customized proposal detailing recommended services, frequency, and pricing. Once approved, we typically begin service within one to two weeks. We also coordinate transition from your current vendor to ensure no gaps in service.
Do you provide reports after each service visit?
Yes. Transparency is core to how we operate. Our crews document each visit with photo reports showing work completed, any issues identified, and recommendations for upcoming needs. Property managers and board members receive these reports on a regular schedule so you always know the current state of your property.
Can you help with tree removal permits?
Absolutely. Navigating tree removal permits in South Florida can be complex — each municipality has different ordinances, heritage tree protections, and replacement requirements. Our ISA Certified Arborist handles the permit application process, provides required documentation and arborist reports, and ensures your project complies with all local regulations.
Do you offer irrigation system design and installation?
Yes. We hold Florida Irrigation Contractor License SCC131153309, which authorizes us to design, install, repair, and maintain commercial irrigation systems. We work with smart controllers, drip irrigation, rotary heads, and other water-efficient technologies to keep your landscape healthy while minimizing water waste and utility costs.
How do I get a proposal for my property?
Contact us by phone at (954) 583-4752, email at hello@twqlandscaping.com, or fill out the form on our contact page. We'll schedule a site visit, assess your property, and deliver a detailed proposal — typically within one week of the initial walk-through.